Question return money for many customers Aliexpressand newcomers, and experienced buyers rather painful. But it is not necessary to worry once again, the administration of the Chinese hypermarket always tries to become the side of the buyer and return funds if this request is justified by concrete facts. Today we will tell you how you can return our blood in the event of a turmoil, as well as answer the most popular questions.

How to return money for the goods with aliexpress if the order is not executed

The answer is obvious - to open a dispute. In the event that the parcel did not come or arrived in the non-proper quality, there are mechanical breakdowns or, as it happens with things, the fabric is spoiled, they do not slow down and open the dispute. The best proof of marriage can be a video material. You do not need to professionally shoot a video, you can make amateur unpacking. In this case, the seller will not be able to press the administration in any way and you will have undeniable evidence. Remove the unpacking immediately, and not just the goods itself, which has already been removed from the packaging. When you open the dispute, specify all the reasons, and then attach the evidence. If the goods did not arrive, then in the dispute menu, select the appropriate item and ask for a full refund. After the opening of the dispute, the merchants immediately react, begin to offer bonuses, they ask, beg and try to dissuade you from this venture, but do not be bought.

How to return money with aliexpress if the dispute is closed

To the deepest regret - no way. You will not be able to open the dispute after confirmed receiving the order. After your confirmation, the deal is considered closed, and Aliexpresstransfers money to the seller's account. You confirm with your confirmation not only the fact of receiving the goods, but also that he fully satisfied you, and there are no complaints about it. We strongly recommend that you do not rush to confirm the receipt of the goods immediately after unpacking. Traders give a long time to protect the rights of the consumer, in order for you to have a little experience an order for action. This is especially true of expensive goods, such as phones and other complex techniques. After unpacking, look at how much time you have left, and test the resulting product, and only then confirm. This does not mean that you should deliberately kill the thing, but if from a technical point of view, for example, the phone will start hanging or stop working, you can still demand compensation.

How to return the money to the seller on Aliexpress if the dispute was won, and the parcel came late

There are also such situations when you all beat themselves, returned money, and came the goods through time. In this situation, everything falls only on your shoulders and your conscience. You can not write anything at all to the merchant, especially if the parcel went without an international track, to track the receipt of the merchant, well, can not. But is a person to blame that China's mail or the mail of your state, or the carrier does not conscientiously fulfill their duties?! The Chinese are the same people and do not need to leave them without a piece of bread just because someone has accumulated. If you receive the goods, write a merchant, and it will offer you options, as you can return money to him. Often they offer to re-pay the same goods, and after confirming it. The payment system of Pail is also very popular among the sellers of Middle Kingdom. You will have to throw money at the expense of the Chinese, they come lightning ...

How to contact the administration to returned money

If you decide directly contact the administration Aliexpress, And to solve this question, then we also want to disappoint you. The only option to convey admins Aliexpressinformation about what you want to return the money is to open a dispute. Yes, letters come to the mail from the support service that money to the account Alithey arrived (this is after payment of the goods), but if you decide to answer the same address, you will not be answered, because on the side no one will read the letter. Moreover, on the network you will not find any single number on which you can call back to chat with the administration. Just type patience, and wait until your dispute is satisfied.

Aliexpress how to return money if the order is canceled

Let's consider two situations: when the order is sent and when the seller did not meet on a given time. The first situation is. Here you look that the counter to send every day everything decreases, and the seller does not think to send an order, you just click on cancellation, after this action, confirm the cancellation. And then the day does not pass, but the status of the order has changed, you got a track, and the parcel is sent. In such a situation, the following happened. The seller, seeing this situation, did not confirm the refusal and sent (or did not send, but will send) your order. In this case, you can return money only through the dispute.

Second situation. An expired counter to send, and the order status has not changed, the seller never sent the order. In this case, the money to your account will return automatically. As practice shows, a return on a bank card is a little longer than on the same webmoney, on average, the return time varies within 10 days - 3 weeks.

How to find out whether money returned to Aliexpress

You can find out on the fact of return when you see that the desired amount appeared on your account, be it a card or an electronic wallet. But to see the status of meeting your request, you can see in order status, this was a dispute or on the canceled order page in the "Payment" tab.

How many days to go back money if the dispute was won

It seems that the dispute is won, and the request is satisfied, and everything is behind, it remains only to get money back and you can do a boldly new order, but there is a day, the second, and there is no money. What to do in such a situation?! Yes, nothing, just wait. You will return money to your account, just how quickly to predict unrealistic. Based on our own experience, we can only say that the money returned to the electronic wallet earlier than on a bank card. Also, the deadlines for the receipt of funds depend on how much loaded site. If there is a massive sale, or some thematic stocks, the collapse begins, and the return time can be delayed.

After how many days will return money if the order is canceled

Exactly the same situation is also with canceled orders. The timing of the return of money is exactly the same as when closing the dispute. And in no way you can not affect this factor. It pleases only one thing that if the administration decided to return your blood, then you will certainly see them in your account, the question is only in time.

At the end of all of the above, I want to repeat once again that you need to gain patience differently you only exeted yourself, and the money will fall into account sooner or later.

Good shopping!