Why does a person have two identical things, and sometimes three, and four? Now imagine the situation, you ordered on Aliexpresscar flavor, and your friend returned from the Czech Republic or, suppose the same China, and gives you a whole set of such pahuchuks. What to do in such a situation? Of course, you need to cancel the order Aliexpress. We will just talk about the rules and stages of the refund of money and the goods in this article.

Causes of the cancellation of an aliexpress, for what reasons can you cancel the paid order?

You can cancel orders at different stages of the transaction. Only this may occur if you have chosen the reason you wish to make cancellation. As soon as you press the "Cancel Order" button, a window will boot in front of you in which you want to choose the cause.

There may be several of them:

• I do not need this order;
• I want to change my order;
• I want to change the shipping address for this order;
• I want to change the coupon used for this order;
• I want to change the shipping method for this order;
• Failed to pay;
• Other reasons.

After selecting the appropriate option for cancellation of the order, click the "Send" key. The selected parameters will be sent to the seller to request to cancel the transaction. As soon as he approves the refusal of the goods, within a certain time you will get your money back. The return period directly depends on how the calculation method you used and at what stage of the transaction you made a refund.

If you decide to take the cancellation when the seller has already sent the goods, you will have to open a dispute. There, too, there are reasons to choose to cancel the order and return the money. Before choosing a line, think what position you select. For the seller, it is important that you choose the reason where the seller will remain innocent. That is, you can choose "item is no longer needed" or "I changed my mind", but not only "long sending a parcel", and in no case "does not correspond to the description." Administration Aliexpresswatching all operations on the store site and strictly punishes sellers, which are unfairly performing their work.

Is it possible to cancel the order Aliexpress after payment before sending goods?

Each purchase on Aliexpressit has the order number and several status of its processing. Regardless of the status, you can always use the cancellation. The "Cancel Order" key is almost under all stages, except for the final "Confirm receipt of the goods". But here you can come out of the situation by opening the dispute.

The best and correct cancellation request on Aliexpressthe moment is considered when the goods are not yet paid or not expelled to the buyer's address. In our case, after payment there are two or three days before the seller will send parcel. Immediately after transferring funds from the order, the status "Payment is checked" appears. This status can hang about 3 days, but as a rule, checking the payment takes no more than a day.

As soon as the verification is completed, the order status changes to "sending goods". This means that the seller fills all the necessary documents and is engaged in the design of the transaction: Packs the parcel, carries it to the mail or collects several packets for joint shipment. This period is the most extreme before the supplier will send the cargo. You need not to miss it so that your order is not sent at the specified address, because The next order status will be "order sent." Return the tools spent at this stage incorrectly without significant reasons.

How to cancel the sent order to Aliexpress?

If your parcel is already sent, and you thought about canceling the order, then it will not be quite simple. The fact is that not every seller is ready to lose its profits. You will need to bring him a significant argument, according to which he will make the refund of the tools spent. Banal "Dislike", "changed" or "extra buying" here may not work. In any case, you will have to open a dispute and prove your right thing. It will not be superfluous before opening a dispute to contact the seller, try to explain to him and learn how to cancel the sent order.

Use the form "Send a message to the seller" on the store page, near the product description or right under the order number. The seller will offer you possible options for solving the problem, if you are satisfied with its offer, then refuse according to the instructions. Among the options for refusal from the transaction may be obtained, and then return the goods at the seller's address, opening the dispute before receiving the goods, and then send a package to the seller Aliexpress.

In any case, you will have to return the unnecessary goods. Formally, you need to open a dispute, to accept from the seller its condition or put forward your own. But know, arbitration in such a situation is not always on the side of the buyer. You will not have arguments confirming the unnecessarity of the goods, and therefore, make the seller to return your money or at least most of them. Notify that you will send the goods in the near future after receiving or promise to make an order for the next holiday.

How quickly cancel an order for Aliexpress?

On the timing of cancellation of the order, several factors affect. For example, on holidays and grand sales are unlikely to quickly respond to your request. If you have managed to send a request for a refusal to order until it is sent, then be sure that the seller will soon take a positive solution for you.

In general, sellers quickly respond to failures, mostly this period lasts no more than three days. But the question of the date of refund can be solved for quite a long time. If everything adds successfully and the seller willingly agreed with your refusal, then the money will return within 10-14 days. Again, it all depends on the payment method, if the payment passed through a mobile phone, the return time can be about a week if it was a bank payment, then perhaps the term will increase to 30 days.

And one more option when the supplier is in the root I do not agree with the refund of compensation. When opening a dispute, it will offer an option with a partial return of funds or write that it will not return a ruble for a failed deal. Anyway stand on your own, perhaps the attraction of arbitration will affect the amount of return. In such situations, crediting funds to the buyer's account is delayed and can last more than a month.

If the order was canceled, but the parcel came, how to return it to Aliexpress?

Most of the Chinese sellers on Aliexpressfelicly agree to the refund and cancellation of the order. Only the main condition will always be the return of the goods. Especially if it concerns expensive things. Put yourself in the place of the supplier, it is important to him and the incomplete customers can cause him losses. After all, non-shy shoppers may not be alone, and not two. The whole world makes purchases on AliexpressSuppliers in turn are struggling for their name and go to various concessions. Therefore, it is important for shops to show respect. Return the item if you have returned to the funds, and he still came to your address.

Typically, sellers themselves discuss the conditions and write, to which address you need to send the parcel. They can register the address of the store or warehouse from which the order was expelled. As a rule, these are Chinese cities, but the spread of departure points is the most different: Finland, Sweden, the Netherlands and other countries. This is considered to be foreign departure and you will have to spend money on reverse shipment.

However, the sellers are prudent and can make you a discount on the next order in our store exactly at the amount you spent on sending parcels. But in most cases, the Chinese have representatives in Russia and indicate Russian addresses to which one can send a package with an unnecessary thing. You may not even have to send the parcel to the other end of the country. The seller will give a postal address from the neighboring region or edge. So, you can return the parcel, enlist the trust of the Chinese seller and not to get into the blacklist Aliexpress.

If you have canceled the order of money will return or not?

Cancellation - Case scrupulous. The buyer always wants to return the money, and the seller does not want to return them. But the parties should always come to a common denominator and there must be options: you have pressed the cancellation button to send the goods and the seller agreed with this request, or you canceled the order by opening the dispute and the seller agrees (I do not agree) with the decision.

In the first case, the seller pressed a confirmation and you in any case receive a refund. Another question when? It already depends on how we wrote from such a factor as a payment method. For example, when paying a bank card, the return is credited within 10-14 days, but if you have on Aliexpressbuyer status above the level A2, then you will get your funds much earlier, within 3-5 days.

When opening a dispute and seller failure, you can not get money. In fact, the seller sent the goods, made everything on him, and you pressed the return button, or rather the opening key of the dispute, very late. The supplier has all the rights not to return your money. But, if you are able to prove a long delivery time or use other tricks, then you can win a dispute. True, it can last such a refund can be 15, and 45 days, it all depends on how many times you dispersed to the opinion and what the arbitration has decided.

If you pay attention to network statistics, then you can see that sellers listen to the requests of buyers and in turn also require decency to their work. Accordingly, do not forget to return the goods if your request was satisfied in full. Let your purchases on Aliexpresswill be successful and always find their application!