Not rare cases when the client is waiting for the parcel, the counter protection counter comes to an end, and there is no parcels. Quite a logical question arises before such a person: "What should I do? How to return money?! " Today is our portal aliexpress.oplata.ru, will disassemble this situation and will tell customers how you can return your blood.

How can I return money from Aliexpress if the order did not come?

If you encountered such a situation, then the way out of it will be only one - to apply for the opening of the dispute. You can contact your trader before opening with the merchant, ask him to explain to you the situation. However, most often, they simply take and prolong protection, and clients unsubscribe letters with a request to wait a little more that the goods arrive and, of course, do not open a dispute. You can and not write anything to the seller, and immediately open the dispute, indicating the reason that there are problems with delivery. Most often, it does not work with small stores to disappear, even after the opening of the dispute. They are looking for excuses, offer coupons, send a new product and even money, if only you closed the dispute. We want to warn you what to do this is not worth it.

In most cases, if the goods do not reach the buyer, shopping Site It goes towards customers and within two weeks, after closing the dispute in favor of the latter, the money is returned to the account from which they were written off.

How can I return money from Aliexpress if the goods are not available?

This situation also takes place, especially during the sale days and before the holidays. After your payment, the merchant is given time for sending goods. He saw that in stock the product was missing and independently closes your order, indicating the reason for the lack of availability. In this situation, the client does not lose anything but its time. You do not need to do anything. Aliexpress Automatic mode will return money to your account. This procedure will also need two weeks.

How can you return money if the product has not come high?

First of all, you need to inshance yourself. Best proof for merchant and mediators Aliexpress It will be a video where marriage is clearly seen. And it is best to remove the entire process of unpacking on the camera. So you will receive reinforced concrete evidence that you did not become the culprit of this marriage. As an addition, make a photo near, where the marriage is clearly clear. Next, open the dispute, and be sure to attach all the evidence. In the comment field, specify all the nuances, describe all the flaws. Show an example.

I came a thing with marriage, marriage is clear. Go to your orders, and open the dispute (the button opposite the desired order). Fill the fields. Then send.

Through time, the merchant will contact you and he will either bring a dispute, or will start pulling time. In any case, after 7 days, the mediator will automatically join the dispute Ali And allow your conflict. After the verdict, the amount will return to the amount that the mediator or the one will indicate about which you agree with the seller will return.

However, buyers should also understand that if you are sticking out of the sweaters somewhere, then there can be a complete return, you may be returned to you a small part of the money.

If you provide evidence and they will be justified, you will never lose your money, Aliexpresswill return them to you at the expense.

How to return money from Aliexpress if the dispute is closed?

Not all buyers know that if you do not agree with the decision AliexpressAnd you want to achieve your own, then clients were given the opportunity to apply for an appeal. Go to the details of the dispute. At the top of the page there will be information that it is closed and what compensation (if appointed) will be paid to you. But that is not all. A button to "file a complaint" appears just below, this is the easiest opportunity to appeal. Click it.

In the dialog that opens, check the donkey on the fact that you are unhappy with the decision on the dispute, and in the Comment field, describe why. Your dispute will re-leav for consideration and there is a chance to win money back.

Attention! You can apply for an appeal only during the week, then the corresponding button will disappear. Do not intertire the opportunity, follow the time!

At the end, I would like to say that if the goods arrived, after a won dispute, write a merchant. He will tell you how to make a refund to him. You must understand that not all the Chinese on Ali Scammers and sometimes they do not depend on the delivery time, and they also do not want to lose money and the goods.

Good shopping!