Sooner or later, each of us has to contact the sellers from the site. Aliexpress: To clarify some measurements, then to solve problems associated directly with delivery. But how to do it correctly, so as not to harm yourself and get an answer in the shortest possible time, will notify the following article.

What does New Message from Aliexpress mean?

Often, registered site users Aliexpresswhen opening its postal electronic boxes, they are found in the presence of a letter with the "New Message From Aliexpress". It means that you got new message OT. Aliexpress. In order to find out what is written inside, it is enough to open and read.

Aliexpress message to the buyer, what messages can buyer get?

The buyer not only can write letters, but also receive from Aliexpress.

They may contain:

• Answers, on previously set questions from sellers.
• Various invitations from sellers, visit their store and make shopping there.
• Various reminders that you need to leave a review about the product received or pay for the purchase.
• Various letters with approaching promotions, sales.
• Letters from sellers with a detailed description and with the cost of goods.
• Letters from buyers who wish to clarify the information about the goods you have previously.

How to send a message to Seller Aliexpress?

Before starting a correspondence with the site seller AliexpressTo remember several rules:

1. First, communication occurs exclusively on english language. For this, the basic knowledge of the language is suitable if there is no presence, refer to any online translator.
2. Secondly, during correspondence in no case it is forbidden insult the seller, threaten or obscene. This is on the one hand, does not paint you, but on the other, you will simply be blocked without the right to restore the account.

The polite attitude towards each other is the key to successful correspondence.

Contact seller from the site Aliexpressperhaps in several ways. If you need to clarify some product information (its characteristics, dimensional mesh or material quality), click on the product page "Contact the seller":

A new tab opens. In the empty field called "Message", enter the text of the message in English and click "Send":

You can get acquainted with the reply of the seller in the Personal Account in the "Message Center" section.

Communicate with the seller is possible after making a purchase. Go to the "All Orders" section in the Personal Account, find the product in the list, according to which you want to clarify the information and click "Message to Seller":

A page with the order for the order will appear on the screen to write comments for the seller at the bottom.

The seller's response will be there in the same place in the order.
Communicate with sellers from the site Aliexpressit is also very convenient and quickly through a special program called TradeManager. This program functions on the PC and on the phones, but first it should be installed with Site..

The seller does not respond to Aliexpress messages, why?

Having written a letter to the seller, each of us is waiting with his reparation. But there are such cases that there is no answer and not.

So why the seller does not come to contact us, here are some of the main reasons:

• Because of the huge flow of orders, he does not have time to answer the letter;
• Probably, he did not understand your message and considered it not necessary to respond. This happens due to improper translation of online translators.
• The seller has a weekend or festive days, usually they browse the letters only at their working time;
• You got the unfinished seller. If there are problems, they include ignore in order not to eliminate them.

Despite the fact that the last item is found on the site Aliexpress Very rarely, it is possible to exit this situation very easily. If within a few days it does not go wrong from the seller, boldly open the dispute. Arbitration site. Aliexpressalways on the side of the buyer and the VMIG will solve all the problems.
If you are just trying to clarify the specific details on the product (sizes of clothing, material product, components), and in response silence, just contact another seller.
Remember, the sign of silence by the seller is not an intention to deceive you. Perhaps at the moment he is simply loaded or his store just has not long been opened on the site Aliexpressand its services service is not so high quality. If possible, before buying a product, view the store rating and feedback from buyers, they will always be prompted in the right decision.

Nice shopping on the site Aliexpress!!!