Recently on Aliexpress Cases of blocking user accounts. Moreover, a person may not make illegal actions, but to become a victim of a fraudster and because it blocks access to the resource. In this article, consider the main causes of blocking and how to fix the situation.
Navigation
- Why can Aliexpress blocked the account?
- How to prove aliexpress that the product came poor-quality?
- How to file a complaint to Aliexpress if a account is blocked?
- How to prove that the seller Aliexpress is a fraudster?
- How to write in Alibaba and ask for support to restore an account on Aliexpress and return money?
Why Aliexpress Can block account?
Used users shopping ground I did not hear about blocking accounts, because it happened very rarely. Now the situation has changed. Recently, many complaints about the closure of personal accounts on the resource. This is due to the abuse of the buyer's protection. This may occur at requests of merchants, inexperienced customer or deliberately. Here is the administration of the resource and fights this phenomenon by blocking.
In addition, there are the following reasons:
- the user did not activate the account resulting in blocking until the creation of a personal account was confirmed;
- fraud, when you try to pay someone else's bank card, the account is blocked;
- blocking for security purposes occurs if the administration intends to receive confirmation of the presented data, this can be done by reference in the message and filling out the data to access the account;
- user protection abuse (several disputes are open and exacerbated, the reason for the dispute is false, there is no weighty evidence; too many disputes in your order history).
Such active actions are designed to deal with dishonest sellers and customers, but unfortunately under the sanctions and the effects of the NIV are more than obey. Pretty controversial situation.
How to prove Aliexpress What did the goods come poor-quality?
Of course resource reputation It suffers greatly because of unfair merchants, and a good seller is not immune from errors. Before making a purchase, find a reliable merchant, read user reviews about this thing. And only after a thorough check mark the order. After receiving the cherished parcel, the opening takes off on video. If the goods are high-quality lay out on youTube Another will be useful. And in the inverse situation will serve as irrefutable evidence. In addition, at the stage of the order, take the screenshots at each stage. It is also not superfluous to photograph the thing. After that, we open the argument by clicking the button opposite the desired goods. Then fill out a simple form. We note that the goods are obtained, and the reason for the dispute is poor quality.
After that, attach your video and photos so that the merchant has no doubt. Indicate the view of compensation. As practice shows, it is necessary to demand reimbursement without sending goods, since the shipment is due to the buyer. After that, the seller will report its decision. If he is medelit, transfer the resource administration dispute, exacerbate it.
How to file a complaint Aliexpress If the account is blocked?
You can restore the account and quickly enough. Tell how to do it. You entered on site And when you try to log in to your account, see a window in which the inscription on blocking an account in English is banging. Under it, as a rule, you can see the link highlighted in blue. By pressing it on the screen, a window appears for unlocking. You will need to introduce your data and attach the scan of the passport. This is necessary to identify the user.
By the way when the personal account is blocked constantly a message appears with the image of the lock and the broken key and the inscription OPSS! Next to them are two buttons:
- change account;
- back to main.
Under the buttons in the small font, the link is written by clicking on which you can find out the cause of the lock. To speed up the process and obtain more comprehensive information, you can write to the support service, just need to do this during working hours. There are situations where the account is blocked irrevocably. In this case, you will need to register a new email box and re-register on Aliexpress.
How to prove that the seller Aliexpress scammer?
Unfortunately, fraudsters on a lot of resource. Recently, users face the problem of opening a dispute, which do not clean the traders. According to the new rules, it is possible to open an argument about the deficiency of the order after the defense period. In other words, the user has only 15 days for it. Moreover, this scheme is designed for people who do not follow the track numbers. Enough to write a merchant with a request to check the tracking number, there is no error. He will understand that he suspects and gives the right track, or send your order. After changing the status on "Awarded", the order will close in five days itself. And seeing this service staff, may erroneously close the dispute in favor of the seller. True there is one tricky way to fool the system. To do this, click on the opening of the dispute and turn off the Internet on the device so that it works autonomously. Quickly fill the form to turn on the Internet and click Open. This can use the administration Aliexpressdid not closed the loophole. The main thing is not to lower your hands, and try to truth.
How to write in Alibaba and ask for support to restore account on Aliexpress And return money?
When blocking your account, all open disputes will be automatically closed in favor of the merchant. This is not true, but you can challenge everything. We collect evidence. We go to the resource and submit a complaint on the seller.
It can be duplicated in the following addresses:
Moreover, your problem can be described in detail. Account Aliexpress Blocked, but it is part of Alibaba Corporation. You need to contact the Last Support Service and ask you to associate you with a similar trading platform service. After that, once again set out your complaint. Employees will definitely develop and take a fair decision.
This article describes the reasons for blocking accounts on Aliexpress. Using the information you can unlock the account and return the money by winning the dispute. Enjoy the shopping.
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