Payment of goods by Aliexpress- The final stage of ordering. The payment system is simplified to such an extent that even the newcomer online shopping can easily cope with it, but sometimes the system can fail and the payment error makes the buyer take it. The reasons for such errors can be a set - from a banal lack of funds on the account to a blocked account. We disassemble the most frequent and complex cases when the order is not passed and we invite you to find out how to determine the cause of the error and solve problems quickly and simple.

Why is the payment for Aliexpress, possible causes?

It doesn't matter whether you ordered on the site regularly or decided to make a purchase for the first time, no one is insured against such a problem as an error when passing the payment. The reasons can be as much as possible - most often banal overload of the system system, this sometimes happens during the period of ambitious sales and shares. But often fails of the user's fault - either it allows errors when entering data, or does not communicate its actions.

Let us describe in more detail the most common and rare reasons why it may not be paid payment for the payment on the Chinese site:

• not enough funds on the bank account. Sometimes it may happen - the goods cost 500 rubles and on your account as it is just this amount, and the payment does not pass. Do not forget that many banks have their own fee for payment and precisely these "kopecks" may not be enough for full purchase of purchases.
• the limit of spent means has exceeded. Some banks set limit on perfect transactions during a certain period. Exit from the situation - contact the bank technical support asking you to increase the limit, go to your personal account and increase it yourself or choose another payment method.
• uploading system. During the sales period and special shares of Aliexpress, purchases make hundreds of thousands of users from around the world, on such days the system works on full revolutions and may not withstand the load. The way out of the situation is to postpone the purchase for a while and try to pay for payment again in a couple of hours.

• unconfirmed account. If you just registered on the site and decided to make your first purchase, then first make sure your account is in active status.

Why not pay for Aliexpress by the card?

Despite the large number of options for payment for goods on AliexpressAll the same overwhelming part of users chooses a bank card payment. After all, this is not only the most convenient, but also safe way - the banking system is reliably protected from fraudsters and suspicious operations, and the binding card to the phone number makes payment simple and logical. But still, from time to time, users can fall into a situation where the system does not miss the payment and gives an error.

This may happen for a variety of reasons:

• lack of funds on the map;
• the map used is invalid. Check if a plastic card is not expired;
• the card can not be paid over the Internet. For security for some cards (most often salary), a ban is established on the Internet. Contact the bank branch to find out the conditions for using your card.

• installed a ban on carrying out operations to another country. Some banks allow paying goods only inside one country. Most often such situations arise with Maestro and Visa Electron cards.
• suspicion of fraudulent activity. If you make purchases one after another, the bank may regard it as suspicious activity and for a while freeze your account. Wait for a while or contact technical support to unlock a card.
• mobile alert service is disabled. To confirm the payment you will need to enter a special code from an SMS message if you do not have an Internet banking service connected, the message will not come and the payment will not be completed.

Why not pay for Aliexpress visa?

In general to pay for goods with Aliexpress Several types of maps and Visa are suitable including, but also here there are their underwater stones, which you need to know all users of the cards of this payment system:

• on many Visa Classic maps there is a limit limit on a certain number of operations. per day;
• recently, from Visa Electron cards, it was impossible to pay for aliexpress products. All calculations from this card will not pass.
• the user enters an invalid CCV code from the back of the map.

Why not pay for Aliexpress Maestro?

The most frequent problems with payment of goods on the Chinese site arise from users of bank cards of the maestro payment system. In order to make purchases online from maestro maps, you need to contact the Bank to connect this feature.

In addition, if you have a map of the maestro with an open credit limit, then make purchases on Aliexpressyou will not work. You can pay for orders in online stores. debit Maestro cards.

What errors allow buyers when paying for Aliexpress?

But still the main reason for the unsuccessful payment of goods on the site is a mistake in the fault of the buyers themselves.

To eliminate the likelihood of such misses, it is worth getting acquainted with the ranking of the most popular errors in the fault of the buyer:

• not enough money in the account - The most common type of errors. However, easy corrected - just just replenish the card account or select another card for payment, where enough money for payment;

• incorrectly filled details. With the first payment itself, you will need to fill the necessary fields for details - the card number, the validity period, the name-surname of the owner and the mandatory CCV2 security code. If you admit at least the slightest inaccuracy when filling, then the bank is simply will dismiss your payment and payment will not pass;
• incorrectly selected card type. During data filling, you need to choose the view of the payment system - Visa, Master Card, Maestro or Peace. Most often, buyers do not pay attention to this item and choose the "map type" of the Nama. But if you make a mistake in this parameter, the bank will also dismiss the payment and give an error;

• the installed limit is exceeded. For many cards, banks set payment limit on the Internet. This is done for your security, because when the card loss, the attackers can easily spend all your funds in the account through online payments. If an error with the iPay_rs_10001_2626 or iPay_RS_10001_2903 code has been highlighted during payment, then either your daily limit on Internet payments is either exceeds the desired amount. Just call your bank and negotiate this issue with specialists;
• the number of transactions per day is exceeded. Your card can be temporarily blocked if you make several purchases from one card in a short time. The system can identify suspicious activity and freeze your account. Solution - either change the method of calculating or contact the bank to relieve restrictions.

If not going through the payment due to the site problems?

Very often buyers may encounter payment error under the code - IPay_RS_7777. This means that the order cannot be processed, since the site system is not available. This error most often happens when paying for the order through the application Aliexpress. In this case, you just need to update the application to a more modern version.

If this code has highlighted when paying for an order with a regular computer version, then the output from the situation is only two:

• try to go to the site from another browser;
• wait for the site work in automatic mode.

Does not pass payment due to account blocking

Accounts on Aliexpressnot often blocked, but if it suddenly happened, the reasons may be as follows:

• the user is suspected of fraud with payment instruments - for example, uses other people's bank cards or wallets;
• the user is suspected of deceiving the sellers of the site by opening disputes to refund or partial compensation without any reason;
• the user is trying to bypass the payment system Aliexpress, negotiating this with the sellers of the site.

If you know for sure that there could be no fraudulent actions on your part, and the online store account turned out to be blocked, then check whether you activated your account on the link from an email from the site administration. Incompute activation results in automatic account lock three days after registration. The problem is solved easily - just spend a revision in your mailbox and find the desired letter (sometimes it is necessary to ride in the "Spam" folder), but if this letter was accidentally removed from the box, you can send it again - go to "My Aliexpress"-" Profile Settings "- CLICK Here to Confirm. Pressing this button will allow you to re-send a letter with activation on an electronic box.

If this method is not suitable, since you can not go to your account at all and the site gives an error with the inscription "Appeal for Account Reactivation", then you need to click on it and you will be prompted to fill the short questionnaire. After filling, the account is usually activated within 5 days.

Does not pass payment as there is no access to aliexpress

But what should I do if you can not get to your favorite site because of the lack of access? Causes can only be two - DNS server errors at the site itself or problems with outdated DNS records from your Internet provider. Check access to the site either through any other device (only from the mobile network, and not through a Wi-Fi connection) or from another PC with another IP address.

If access to the site Aliexpressdisappeared through a mobile application, then it is worth removing it from your device and re-establish.

When you pay, the buyer has not received a payment confirmation password, why and what to do?

For the security of payments on any sites, and not only Aliexpresshas long been used by the Mobile Bank system or Internet banking. This is the most reliable degree of protection against fraudulent actions, because to pay the purchase at hand there should be not only a bank card, but also a mobile phone to which the account is tied. Typically, the code comes in a short time - from a few seconds to 5 minutes (with high system loads). But sometimes the user may encounter a problem when an SMS password does not come to the phone.

Most often, the reason is the lack of a connected service "Mobile Bank" on your phone. Contact your bank compartment and get instructions for connecting this service.

If you plan to pay a purchase from a mobile phone account, but faced the fact that the payment confirmation password does not come, then eliminate the following problem options:

• not enough balance after payment. To pay for the purchase you need to have in a mobile account not only the amount of the goods itself, but also the percentage of payment and the balance of 10 to 50 rubles;
• if, instead of a password, you have been sms with information that the service is not available, then you may have a SIM card with corporate tariffing or a promised payment was taken;
• error writing the phone number itself.

Payment is confirmed twice, how to return the money?

If you paid the order, but suddenly found that the payment was written twice, then you should not panic - such a situation is not uncommon in any purchases via the Internet and the main reason in the payment system itself. The most important thing is not to cancel the order and do not write the seller messages with a request to return the money. Before confirming receiving the parcel, the money is stored in the account AliexpressTherefore, only the site support will be able to help.

• make a screenshot of the page of the Internet bank or payment system, which made payment, where you can clearly see that the order under the same number was paid twice. Now write to the support service AliexpressBy applying screenshots and issue of a problem order. After that, they will check the information provided and the paid amount for a refund;
• if you have paid for a bank card, sometimes to return just one call to the bank with a request to return mistakenly written off money;
• if none of the above situations is suitable for you, you should contact the Bank's office personally with a passport and printed information on an erroneous paid order. Employees will offer you to write a statement with a detailed description of the situation and after an investigation into the search for missing money will be returned to your account.

Not passes payment as there is no page Error 404

If at the time of payment, your browser gave you a similar type page, then this means that the page is not found either removed the goods or the page of the store itself. This situation may occur if you used to add the desired product to the list of desires or a basket and try to pay it after a while. Or someone threw you a link to the goods, but it turned out to be outdated.

The output from the situation is to double-check the credibility of writing the link to exclude the error. If you are sure that the link is written correctly, but the system also gives the same error code, then you should look for another product.

Buyer suspected in fraud, what to do?

On Aliexpresscan come across not only unclean sellers, but also buyers. The site employees are primarily aimed at protecting the interests of the buyer, but will not allow them to use the limitless confidence of the system, so carefully follow the honesty of the buyers themselves. Therefore, if you are too often opening the disputes about and without, write "paid" reviews for goods or insult sellers in the comments, then do not be surprised that the system can ban you and all your orders.

But most often the site blocks the user when there is a suspicion of fraudulent action with payments. This may occur if you are too active pay for orders on the site from one card or payment system during the day. Then the bank may temporarily freeze your account and you will need to contact the Bank personally or by telephone "hotline" to solve the problem.

Other reasons for no payment for Aliexpress

We listed the most common errors when carrying out the payment, but sometimes users may encounter non-standard reasons. So, if when you pay, the system issued you an error under the code: ERR_EMPTY_RESPONSE, this means erroneous authorization during payment. You can solve the problem by cleaning the working browser cache and re-log in.

Sometimes the system does not miss payment if you decide that the first attempt was unsuccessful and try to re-pay the order. The problem will solve itself if you wait for writing off the funds from your account, because sometimes payments are written off with a small delay.