Paying the purchase card very convenient. But often users Aliexpress Faced with errors when paying. To quickly eliminate them, you need to know what kind of errors and how to solve them. This will be discussed in this article.
Navigation
- Errors when paying, causes of errors
- What to do if the Aliexpress server is overloaded during sales
- Did not come the payment confirmation code what to do
- What if paid the order twice
- What to do if it does not pay due to excess of the limit of spent money
- What if the card is not calculated outside the country
- Not paid order due to bank overload
- Little money in the account what to do
- Expired card validity, what to do
- System error on the Aliexpress website does not go to order what to do
- It is impossible to pay for the order because of other reasons.
Errors at payment, causes errors
Daily resource Attend a huge number of buyers. With such a load, it is quite difficult to withstand. Therefore, malfunctions occur, and the buyer when paying the order receives an error notification.
What to do if the Aliexpress server is overloaded during sales
Days of sale The hottest on the trading platform. In a short period of time, many purchases and payments are performed. This often becomes a cause of failures, because The system cannot process everything. If you encountered this situation, try to wait a while and try again. Or try in another browser.
Not came code confirmation payment, what make
You found the necessary goods and pay it, but the message with a confirmation code does not come. What to do? The problem may wage in the map with which the order is paid and in your phone. First of all, check for which payment system there is a map and can you pay for it on Aliexpress. Or contact the bank for clarification. It is still worth checking the balance of funds on the map, maybe they are simply not enough. If the payment passed, and the message with the code does not come the reason may wage in your phone.
Namely:
- When paying from the phone, you must ensure that money is enough not only for purchase, but also there should be about 50 rubles. If the funds are not enough to replenish the balance and the code will come again.
- Also, the SIM card may not be configured to payments with other resources. By contacting the support of your operator and the question is easily solved.
- When you receive a message about the absence of access to the resource, you need to see if you can make payments from your phone. Many operators provide the possibility of such operations after a couple of months of use.
- Even check if the number is written correctly or refer to the support service for your cellular operator.
If the money has written off the card, and the confirmation code did not come to open a dispute. With a good outcome of the case, funds will be listed on your account.
What make if paid order twice
This situation is quite possible and can be without any malicious intent. With repeated write-off means, it is not necessary to worry if the amount is written off once.
Such may occur for a number of reasons:
- there are several reports on the operation due to the failure of the banking system;
- locking money on the map, after time, the sum spikes, and SMS will come several times.
In these situations, you should not panic, this is an annoying misunderstanding. But if the money has written off from the account twice this is already fraud. In this case, check the card balance and carefully view the latest operations to make sure you double. To begin with, wait a couple of days, unnecessary means can be returned to the account. But it is not worth canceling the order, because In this case, you will be returned only by its cost, and the rest will have to return additionally. It is better to contact the resource support service.
If within two days the money was not listed need to do the following:
- make a screenshot of the page with online banking or operations of operations that will confirm the double payment of the same order;
- after that write a message in the support chat service Aliexpress with attached screenshots;
- call your bank and ask to deal with the problem that happened, in most cases this is enough;
- if you were asked to appear in person, so it is necessary to do all the papers about your cards on the map and passport, after which you write a request for a request to understand this incident.
Of course, it is unpleasant and makes it takes, but it is necessary to return money.
What to do if it does not pay due to excess of the limit of spent money
This is enough common case. For all types of cards, banks establish a certain framework for shopping. It is necessary to protect the most owner of the card. If you pay the system to pay this error you need to call or personally come to the bank. First of all, it is necessary to know the size of the established limit on the map, and secondly ask to increase this amount. This should not have problems and employees of the bank will go to the meeting.
What if the card is not calculated outside the country
Yes, many banks issue cards to obtain scholarships, various benefits operating only in Russia. It will not be possible to pay for purchases on the trading platform. Here you can advise only one thing, let the map of the visa or mastercard in the bank. With their help, you can safely make acquisitions in foreign online stores. Employees of the budget sphere that are transferred to the "World" cards. Administration Aliexpress Signed an agreement on cooperation with our payment system and now for the goods from China will be paid to our card.
Not paid order from—per overload jar
This error often happens. A message appears on the screen with the iPay_RS_520000500 code. This can occur when overloading the Alipey payment processing system or the banking system overload. You can try to repeat the payment after a while when the load is saved. You can pay your order in another browser. These measures should help.
Few of money on account, what make
The error code looks like PAY_RS_10001_2616.
If the goods need to be paid, and on the map is not enough funds as follows:
- top up check cards;
- pay purchase with other, on which enough of money;
- conduct payment other available fashion ( cash, with help phone).
V anyone case problem advisor and output always find.
Expired term actions cards, what make
When paying comes nextiPay_RS_10001_3007 information, this suggests that the map is invalid or entered incorrect data. First, check the data on the credit card and filled in the shape fields. Then look attentively at the end of her actions, if it has expired, it will not work. To correct this situation, you must contact the bank who issued you a map. Write a statement about the extension of its validity period. After 2 - 4 weeks you can get it. If the purchase must be paid urgently resort to other ways, fortunately them is enough.
System error on the Aliexpress website does not go to order what to do
Order may not pass for several reasons. The first card is not intended for payments via the Internet. You can clarify the correctness of the data entered. After that, ask the bank whether you can pay purchases from foreign sites. If problems arise, then change the browser. If it does not help wait a while and repeat the attempt.
Impossible pay order from—per other reasons
Errors related to the means on the map and the limit on operations are clear, but there are some more non-standard errors.
These include:
- ERR_EMPTY_RESPONSE appears when registering its own page on the resource. To solve it, you must clean the memory and the browser cache.
- Sorry, Your Payment Was Not Successful! No Money Has Been Deducted. Reason: 5, Duplicate ORDER or repetition of the order. This may occur when trying to pay for the thing before. This can be seen in the "My Orders" tab. If this purchase already exists to pay it once again and complete the purchase.
- Your Account Is Temporarily Unavailable Due To Security ReaSons Account Blocked. An error may occur if the registration procedure is not unconfigured when you did not follow the link from the letter. The problem is solved easily. We go to your email and go to reference. Now the registration procedure is completed and you can safely buy things.
- Reason: An Unknown Error Has Occurred. Solution: Please Try Again Later An unknown error occurs when a system fails, it can be solved by it.
Similar problems not strongly distributed, but know o them necessary.
V this article say about errors at payment of things on Aliexpress. Taking advantage of the advice of the article, you can recognize and eliminate the most common arising errors. Successful shopping.
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