Shopping through the Internet has become familiar and very convenient way. For this, just need to register on the site. Many have come across a problem when they forgot to password and can not enter the site you need. It often happens when changing a browser or device when passwords are not saved. In this article, consider the main problems with the entrance to Aliexpress and ways to solve them.
Forgot your password, password recovery procedure in the Russian version ru.aliexpress..com.
Perhaps the most common problem is forgot password. But this trifle is fairly quickly fixed. When you enter the resource, you are invited to fill in the "Password" and "Login" fields.
Above the last field there is a link "Forgot your password," on it and you need to click. After that, the page opens with the proposal to specify the address of your email and check the check. At passing check You must enter code from the picture in a special field, if everything is done correctly the corresponding field, paint into green. It remains to click on the "Request" button.
After that, two options for password recovery are offered:
- with confirmation by email;
- through support service.
Choose the most convenient option. For example, via mail.
After that, it is necessary to check the personal test, which consists of three points:
- verification of identity with the receipt of code;
- direct password recovery (enter a new password and confirm it in the window below);
- login to the site under a new password.
After the successful passage of this procedure, an inscription appears on the screen that the password is restored. Now you can safely go to the site and make purchases, and the password is best recorded in a notebook or save in the browser.
How to go on AliexpressIf access is closed.
There are situations when access to the trading platform is blocked. This situation may arise in a consequence of restricting access to the Roskomnadzor site, if the resources found non-proper quality products.
Also the reason for this may be:
- technical work on the site;
- resource update;
- problems.
All these are temporary difficulties. There may be no more pair of hours on the update, but the maintenance of technical works can delay. In any situation, it will not be able to influence orders and the cost of goods. Also, the reason for your browser's slow work can be.
In this case, try the following:
- change browser;
- use the turbo mode, to increase speed;
- clear the history;
- go from another device.
If it turned out to go from a phone or tablet, and there is no computer, then most likely the problem is in the latter. In any case, if the site does not open the administration reports the reasons for which it happened.
I can not go to my personal account Aliexpress
There are situations when everything works well, but go to personal Area fails. Many faced with this problem. This may be due to the update on the site and it is worth waiting for a while. After that, everyone gets better and you will calmly enter the office. These problems are often due to the fault of the antivirus program, which can block the resource as malicious. In this case, you can try to disable the protection and make an input. If nothing of the listed is not helped try Send a message to the technical assistance service, they will help to resolve the established problem.
I can not go to Aliexpress from the phone
Many users mobile version Also may face the difficulty of entering the site. As in other cases, it may be causes a malfunction itself in the mobile version or a mobile communications problem. Another reason can serve as incorrectly entered data. In any case, check if the username and password are entered correctly, and make sure that you connect to the Internet. If everything is filled correctly, and the login also fails, wait a bit. Perhaps through some time the time lapse will work. The main thing is not to panic, everything must be resolved.
Why does not enter Aliexpress from a computer
Many users faced a problem when it is impossible to go to the site Aliexpress. Problems can be both connected to the network itself and in the browser. The main thing is not to panic and act in order.
Points following which you can eliminate the problem:
- Check cash on the Internet account. Perhaps you just ended the funds and the Internet has been disabled.
- Perhaps Antivirus blocked the site. To remove this you need to go to the settings of the antivirus and make Aliexpress The list of allowed sites.
- The presence of viruses on your device. Check your computer and try to enter the trading platform.
- Perhaps the browser is. Try to go to the site from another search engine.
If nothing of the above does not help, reinstall the operating system. But this is the most extreme case, for the most part it does not reach it.
Aliexpress Can't Log in to Account
Another common case when a person can not enter your account , Or entering it cannot find a list of orders, although some time ago he existed. There are several reasons for this:
Failure in work Aliexpress - A rather common problem. It is impossible to influence them, the only one can contact the technical support service with a request to eliminate the problem. Or just wait and after a while everything will work out.
Browser settings - If the problem lies in the settings, you need to change them. To do this, enter the browser menu and select the setup item. Find I. click "Show Advanced Settings". At this point, you must find the "Personal Data" string and click the "Clear Story ..." button.
After which the window of the same name opens in which should be chosen period for which You need to clean, you also note the Clear Cook files. Then click The "Clear Story" button. Everything is successfully cleaned. Now you close the settings and start the browser on the new one. Cleaning history helps solve problems with the entrance to the account and allows you to safely work with the site.
I can not enter Aliexpress, Password Right
It happens that the data is entered correctly, and the login does not work.
In this case, you can advise the following:
- check the password and login;
- if you are confident in them, enter them first in any text editor so that the characters can be seen, and then copy them into the fields;
- temporarily simplify the password.
If it is not helps contact in technical site support asking for help. Perhaps there are some technical problems that do not depend on you. They will help to solve your problem.
How to go in Aliexpress through in contact
For entry by Aliexpress through the popular social network you must be registered in it. After registration, enter your page and in groups, find the official community Aliexpress. Join him, and you can calmly view directories or selection of things, make purchases. Your contact account will be automatically tied to an account of the trading platform. This will help significantly save time, as well as be aware of the latest events. Aliexpress.
Why not open Aliexpress today
It happens that yesterday site Worked perfectly, and today it does not open at all. At the same time, many users begin anxiety that they will not be able to pay or leave a comment.
This may be several reasons that have already been listed earlier:
- technical work on the site itself;
- resource update;
- problems with the site.
In all these cases, you just need to wait, it is possible that everything will work in a few hours. If the resource works, administration Aliexpressbe sure to warn all users about it. Take patience and resolve everything.
This article describes the main problems with the entrance to the site. Aliexpress. Examples of the most common troubleshooting and ways to solve them are given. Using the advice of the article, you can easily change the password or eliminate the causes of problems with the entrance to your account on the resource. Enjoy the shopping.
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Ksenia says:
To one mail 2 pages are tied. There was one bodies. Another phone appeared again registered. The phone crashed from the other I go out and I get to the old one. And how to enter the new password I do not remember. I do not care about orders there I constantly need to be there and how to be? Help
Sergey is talking:
Hello! Is there such a reminder "Forgot your password?", Act through it.
Catherine says:
good day, was registered through VC, but half a year ago she changed the page, and the old frozen now, but in Ali Express came normally, and now I go to the app and writes in / registering what to do?! I have orders there (((
Thank you in advance for the answer.
Sergey is talking:
Hello! Try the login and restore the password.
Tatiana says:
Hello! I have changed the account and can not go to Ali to my page, because it was tied to the account. Please note how to be?
Sergey is talking:
New registration.
Boris says:
Nothing changed, nothing fixed. In the account I went, I start doing any operation and throws into the entrance page. Neither see the movement of the goods, nor the open dispute, does not give anything, nothing else comes. This is more than 5 months. Got to be honest. Nafig such a site is needed then?
Sergey is talking:
Hello! All questions in the support of Aliexpress.
Alexander says:
The best is to simplify the entrance as in other online stores. Too namudrili.
Alexander says:
Does not come SMS with confirmation code, all day. After a while - the number of attempts is exceeded ...
Entered through VK - everything is empty, basket, desire, delivery addresses, settings, etc.
In the application on the phone everything is.
Sergey is talking:
So not all ...
Alexey says:
In the profile of Aliexpress through Google Account. When entering does not ask the password, i.e. anyone can go. How to fix it?