Ordering the goods on the site Aliexpress The buyer must be sure that the parcel goes at the desired address. But how to track her path? It is not as difficult as it seems. In this article, tell me how to track parcel by Track - number and consider in more detail what it is. We will also tell me how to act in a situation when it is not possible to trace the way of the goods and for what reasons it happens.

Track number that is

Before you start tracking the parcel, you need to find the track - the product number on Aliexpress, what it is.

So, the track number and code consisting of a combination of letters and numbers, which is assigned to each package individually.

Thanks to him, you can trace the path of parcel via the Internet - the resources of postal and courier services from the seller to the addressee.

More information about the track - the room can be found from the video below.

When ordering, the seller provides a room for which you can follow the package. Many buyers are interested in exactly where to find it.

Everything is quite simple it is specified in the details of your order. Also write what the service is sent to the parcel, for convenience of tracking.

How to know the track number parcel on Aliexpress

To search the track number you need to go to the "My Orders" section on the site.

We find the paid goods and click the "View data" button to the right of it.

Then the tab will open with detailed information about the product.

At the bottom of the page you will find the "Tracking of Departures", where your parcel number will be specified.
Remember, the track number appears after a few days after sending the parcel to the addressee (approximately 2 to 5).

What should be the track number with Aliexpress

The room consists of a number of letters and numbers denoting the type of departure and countries from which the goods have been sent.

All of them have a definite value, and decrypt as follows.
The first letter number:

• A - shipment weighing up to 2 kg, not insured;
• R is a registered parcel to 2 kg;
• V - the parcel is insured;
• C is the usual departure, weighing more than 2 kg;
• L - the departure is made by the airmail;
• E - delivery by express service.

The second letter means transport delivery:

• A, b - airplane;
• C - Banderol sent by flights;
• T - envelope by airmail;
• R - railway transport or maritime report.

If the parcel is sent by aircraft, it is waiting for longer customs clearance.

Track the product S. Aliexpress along track number

You can track the order in several ways that we will tell in more detail.

tracking on the site Aliexpress

To do this, you need to copy your track number in order details.

Then insert it into the form window, which is above and click the "Track" button.

The system will issue all available information on the parcel at the moment.

search with China Post

Parcels are usually sent by the service of this country.

Go to the site China. POST. And in the order number field, enter the required code.

The system also will ask you to drive the inscription from the picture in the string below.

Then click "track" and view the information provided by the resource.

In this system, you can trace the parcel that did not exceed the country.

tracking order on Russian Post

After the parcel left the territory of China to trace her path will help the postal service of your state.

In our case, this is Russian Post.

Everything is simple here.

We go to the official website of the service and select the "Tracking of Mailings" item in the menu. In the window that opens, enter the track number and code from the specified picture.

Next, click the "Find" button and wait for the system's response.

It is displayed in the form of a table with the data of your parcel and arrival time marks and departure from the route items.

After the parcel came instead of destination, you will be given a notice on it to get in your post office.

Track number is not tracked

Why the track number is not tracked Aliexpress. This may be several reasons:

1. Wine seller. By their inattention, the seller can send incomplete or in general another number. To solve this problem, it is necessary to contact him and set out the essence of the problem.
2. Small parcel weight. If the buyer orders a small thing, the seller will send you trackerthat is impossible to trace. Do not be scared, it is not a trick of a fraudster. Just small orders are sent according to another scheme, and this is indicated in notes or a separate message. Read more information from the seller.
3. Wrong number. If within 10 days you cannot trace the parcel by the number, and the seller does not respond to messages, it speaks of its unscrupulousness. In this situation, you must resort to the dispute procedure.

what to do if the number is not tracked

First you should not panic.

Wait a day five, if the situation has not changed by expiration, and the seller does not contact open the dispute.

To do this, do the following:

1. On the order page, mark the things that can not be tracked. Then press the Open Spore button. It is located on the same page.
2. In the window that appears, we answer the question about receiving the goods "no".
3. In the list that opens, choose the reason for the dispute. In our case, this "Track is not read."
4. Then note the amount of the return, in this case we are talking about complete compensation.
5. In the next field, clarify the reason for the dispute, the number is not tracked.
6. And finally, press the opening button of the dispute.

If the seller confirms and agree with the terms of the dispute, then you will be returned to you in a few days. If the seller ignores messages, the dispute ends automatically in favor of the buyer.

There are cases when the situation becomes a dead end.

In this case, refer to the site administration and they will already solve this problem.
The main thing is not to give in to the seller's persuasion about the closing of the dispute in exchange for various discounts in the future.

In no case do not close the dispute after the expiration date.

When canceling a claim, an order confirmation will occur and the money will be listed by the seller, and you will not be able to prove anything.
In a situation when it is impossible to track the order you should wait a few days.

If the situation has not changed, proceed to active action.

Anyway Aliexpress Take care of the safety of your customers.

After reading this to become, you know what track is a number, and the value of its characters.

The information obtained will help trace the entire path of your parcel from China to the destination. Also described why it may not be read by the departure number, and what actions to take in this situation.

Remember, truth on your side.

Enjoy the shopping.