Aliexpress- This is one of the few global online stores that could cover a huge number of countries, while combining the enormous number of stores. On pages Aliexpressthere are many different stores, in whose catalogs you can find a variety of goods. It can be put up for sale clothes, electronics, garden products and houses, power tools, seeds of the most exotic plants, car accessories and much more. The goods on the shelves are updated daily and in some categories there may be millions of units. Such a choice of various daily growing stores and goods allowed some stores to achieve great popularity, in the meantime, as unfavorable sellers appeared. The task of such sellers is to receive illegal profits from buyers, or the sale of poor quality goods under the guise of brand. Therefore, it becomes a question to buyers on how not to get on the hook to such sellers.

How to choose a product and make order correctly

Buying any product in the catalog Aliexpresswe hope to get it as soon as possible and at the same time it was the quality that is depicted in the photos. For this purpose, it is necessary to take advantage of those who have repeatedly shopped in such stores and knows the entire work of the work of the sellers.

Unfair sellers can be found anywhere, unfortunately, it did not cost without it and on the uncrowded world famous world trading platform Aliexpress. After all, having received poor-quality goods from another country, you do not always wish to mess with stores and understand your right thing. This is used by sellers on Ali, sending your customers a problem product.

Most often, the buyer receives the goods similar to the one that was depicted in photos on the pages of goods. However, its quality turns out to be far from the best that it grieves buyers. Therefore, it is not always worth sharing for a cheap purchase, but to make a bet on quality, even if the cost will be somewhat more expensive.

Consequently, it is necessary to choose the goods that are in the catalogs of the most rating sellers. You can do it on the page with the goods, while sorting the goods by the seller's rating. This indicator appears as a result of the ratio of positive estimates to the total number of orders. This indicator will allow to allocate such stores with which there will be less problems both at the stage of searching for high-quality goods and in the event of certain problems and difficulties.

The store rating is built as a common denominator from three estimates set by each of the buyers. After receiving your order, each buyer issues an assessment in three directions: the quality of communication and feedback with the seller, the delivery rate of the parcel and the quality of the goods received. Estate such estimates should each user of the trading platform Aliexpressbased on them and the rating of sellers is built.

The next parameter that influence the optimal and quick search for high-quality goods is its popularity. After all, the larger the number of orders that were decorated for a certain unit of goods, it will be more to have the number of reviews and estimates. Assessments, in turn, are exhibited by 5 stars, so when choosing a product, this figure should be as close as possible to 5.

why do you need to read reviews about the seller

Buyer's review is the best assessment of any product that is purchased in a directory of a certain store. After all, there is a free opportunity to read the one, or other feedback about the store, the seller, and even the most order. Such feedback is not limited to anything, with each buyer can leave in addition to the text message also a photo. Usually, the photo is one of the best evidence to confirm the words of the buyer, and this helps other potential buyers make a purchase more safely.

Reviews often leave information not only about the goods received, but also work with the seller. Communication with them is also useful, since the seller can find out information about the product more detailed, as well as ask for help in choosing. Sellers perform the role of consultants who at any time will be able to give a few tips and recommend that or another product. It is very important when among a large number of similar goods it is necessary to choose the best.

When choosing for yourself, any product must be emphasized for the price value, quality, as well as the number of positive feedback. It is these 3 indicators in conjunction will be able to achieve a positive effect and get the most suitable product. So try not to neglect your feedback. You should spend just a few minutes and write about the store, seller, product and delivery speeds, the most detailed information that can help determine the potential customer with your future order.

Therefore, the importance of writing feedback to the goods and the seller is as important as its reading.

why the product in the photo and the received goods are not identical

Everyone knows that the photo is the best type of information transfer, which allows you to visually depict what kind of a certain type of product will have. When placing an order, we first seek your attention to the appearance of your future purchase, after which it is possible to make an assessment of its condition. Often the goods received by us are far from true, since all sellers are trying to make goods visually more attractive. We choose it not only on the basis of the technical characteristics, and first of all, we are interested in its appearance. And since we cannot hold your future purchase in your hands, therefore, it also uses most of the unfair sellers.

There are other cases when during sending the seller simply confuses the parcels and sends you a similar product that may not correspond to the reality that initially ordered. In many cases, buyers understand and meet the sellers to meet, leaving at all what they ordered. Otherwise, disputes are open, so that you can fully deal with the purchase that you did not order. Conscientious sellers can meet and make a certain discount to choose a dispute.

Popular shops on Aliexpresssends thousands of parcels daily, which in the parcels can be confused. This is also worth understanding.

photos of expectations and reality

When choosing goods in the catalog Aliexpressmany factors must be taken into account, especially if it is a detail of clothing. Since a person can simply not approach the model of clothing, or it may not have such a kind that was specified in the photo. So often do unscrupulous vendors who embellish the appearance of their goods so that it is more popular among buyers. However, do not forget that on a different figure, certain clothes can sit at all as I would like to buy.

How to open a dispute and return money from the unfair seller

The number of buyers has significantly increased in recent years that the goods acquire for various costs. It may be a small and inexpensive bijouterie, and maybe expensive digital technique, or even finely overall transport. Each purchase can be a purchase in the blind, with the exception of images of the sold products on the site pages. Therefore, the buyer is oriented directly on those data that is indicated by the seller on the product page. However, there are some points that should be considered before making a purchase transaction. Do not forget about the seller rating and the total number of sales. After all, the higher the rating with a large number of goods sold, the more significant the trust in the seller itself.

However, there are cases when a number of certain reasons arise, according to which the goods reaches completely not in the state in which it was sent. Since the transportation of the cargo is engaged in a large number of people and companies, and the parcel itself makes a large distance from the seller's warehouse to the buyer's apartment, then there are an unforeseen case of damage to the goods. The goods may be completely lost by transport companies, well, or the seller himself put not quite what was ordered.

This is not all cases, because it happens so that there is an insufficient amount of goods, or incomplete package of purchase. The seller can confuse and size clothes, or her color. In such an case to combat unscrupulous sellers by the Administration Aliexpressthe "dispute" was introduced.

Every buyer who did not receive his product either came with a marriage, has a full right to open a dispute with the seller and try to prove his right in a peaceful bed. The gain in the dispute allows the buyer in full or partial volume to return the money spent on the purchase and delivery of goods. After confirming the dispute the seller, the money comes to the buyer's plastic card, which was paid.

The dispute in such situations will be the only right solution to the settlement of misunderstanding with the seller.

If the buyer all these solve the dispute, then it is necessary to go to the order details, where the "Open Spore" button will be opposite the goods. After clicking, a new page opens, where, first of all, it is necessary to identify whether the goods were obtained. From this choice will depend on the further choice of the reasons for the opening of the dispute. If the goods have not been received during the specified period of protection of the buyer, then the selected item is immediately appearing with the specified value of the reimbursement of the tools spent.

If the goods were obtained, but you are not satisfied with something, you will need to be proposed quite a large list of reasons for the opening of the dispute. Among all sorts of reasons, there are such as:

• goods fake;
• does not work properly;
• low quality (for example, a T-shirt is easy to break);
• the difference in color, size, design, or material;
• the goods are damaged or broken.

After the choice of the cause was made, you should specify the desired cost of the return of funds and determine the desire to return the goods to the seller. In case of return, you should specify the fact that the cost of reverse forwarding will have to take on the buyer. In some cases it can be a significant figure that exceeds the cost of the purchase itself. Therefore, it will be inappropriate.

The following point should be loaded irrefutable evidence that the product meets the reason for the dispute. Pay attention to the fact that the size of one photo should not exceed 2 MB. Supported system formats Aliexpress: JPG, JPEG, BMP, GIF, PNG. After downloading files with the proof, you must click the "Submit" button. The seller gets a dispute and is obliged to respond to it within 5 days. As a result, the seller either confirms the dispute, asks for other evidence, or offers an alternative solution to the dispute solution. Often the seller re-sends the goods, or returns the requested amount. Be sure to follow the progress of the dispute, because after the seller's response the buyer is obliged to agree with its terms for 10 days.

If there was no compromise between the seller and the buyer, the dispute is sharpened and the decision will take the arbitration of the system Aliexpress. The verdict will be made on the basis of the data and evidence that were obtained during a simple dispute. On the decision, in addition to evidence, it may affect both the rating of the seller and the buyer. But today the dispute is the main and only opportunity to resolve the controversial situation between the seller and its client.