By buying clothes, we most often write the seller, we are interested in sizes, please give additional measurements, or give your parameters, and please choose exact size. Be that as it may, each buyer is obliged to know their rights, and how he can write to the seller, and ask him all the questions you are interested in. There are several ways to write to the seller, they will be discussed in today's article.

Contact the seller where the connection button is in account

So you looked at yourself thirdness, read reviews, but they could not understand how to choose the size, or just want to clarify the availability of goods (this concerns not only things, and everything that is sold on Aliexpress). You are on the product page and do not know where to find a button for communication. We carry the mouse to the name of the store (it is above the picture of the product, as shown in the picture).

Select item: Send a message. After you choose it, you will have the following window.

In this cat, you can send a message to the seller, add emoticons and attach photos. After the message is written click on the Send button.

How to communicate with the seller using email

There are a lot of ways to write to the seller, including using your e-mailbox. This option is convenient, but takes away from you a little longer than the connection directly, through Aliexpress. Email address Not all merchants provide. You can find it, or in the contacts of the store, or directly in the order itself.
To find the address of the e-mail of the merchant, go to order. For this, we go to the folder with my orders, click the button: more. You will open the window with the order. Scrolling the mouse wheel is slightly down, and we are looking for: email.

Click, how this is asked for a shopping site. After clicking, the author opened the Outlook program in which the email address was already inscribed.

You can immediately send a message in the program immediately, but you can copy the seller's mail address, go to the page of your email, and from there write him a message. All the answers will come to your electronic box.

How to write to the seller on the product description page

Here is another way how to start a conversation with the merchant. On the page S. announcement About the sale of goods, there is also a communication button with the seller. If you scroll down the mouse wheel a little down, then under the picture, a little left, you will have a communication button with the seller.

Click on the button: Send a message. After clicking, you will have the following window, it is the same as in the first paragraph of the article.

To view your messages, and reading messages from merchants, we do the following: go to your account (personal account) on Ali, Then select the "Message Center" item.

After clicking, you will have such a window in which your entire correspondence will be, with all merchants. Here you can also continue the conversation.

In which language is coming the seller and buyer

The language you start talking to sellers is very important. Of course, you can write in your native language, but it is best to do it in English. If you own Chinese, you can exercise in knowledge of the language, and write a merchant in Chinese. The main thing is concisely express your thoughts and do not write long offers. As practice has shown, mostly all buyers and sellers communicate in English.

If the buyer does not know English, what to do, who will help?

In fact, this is not a problem that can scare away from buying goods on the shopping site Aliexpress. Write a merchant, you can both in Russian, he will translate himself. And also you can use online translators, such services provide many sites. Just enter the words in the search engine: an online translator and choose any site you like.

Google translator, how to use it

This is perhaps the easiest and fastest way to translate your text. We enter in the search engine: Google translator. You will have the following.

In the first column, choose Russian, in the second - English. In the first column we enter your question, or what you wanted to send the seller, and in the second automatically and immediately, the translation will be written. It looks like this.

Then you highlight the text from the right column, copy it and insert the seller to the message, then send.

Free communication program between the seller and the shopper TradeManager

One of the most convenient ways to communicate with sellers is the TradeManager program. This program is absolutely free, and has a lot of advantages. You can download it from the official site. Trademanager.alibaba.com.. You first throw on download for Windows, but you can download such a program on the phone. To enter the program you need to know your identifier on Ali. Learn it easy. Go to the forum on this link: http://buyer.alibaba.com/forumBut before doing this, go to your account on the trading platform Aliexpress. The forum looks like this, also in the picture shows where you will see your identifier.

This is a very convenient program, has a similarity with Skype. Here you can quickly communicate with sellers, add sellers as friend. In addition, all sellers in this program respond very quickly, faster than on website shopping. Here, as in Skype, you can call the seller, both in the telephone and video mode. Such a program facilitates communication between buyers and sellers. When a message comes you, you will hear a characteristic sound.

How to contact the seller after sending goods

Very often, after sending the goods, buyers still have a lot of questions to the merchant. There are different situations. So that you do not think that after buying a product, you will no longer find the seller and you can not contact him, on Aliexpress Everything is thoughtful. So, we go to our orders, after passing authorization on the site. Opposite each of your order there are different buttons, one of them will help contact the seller.

Click on this button, and you will open the chat.

We write a message merchant, send. Read the answer, you will be able to enter the message center.

Do not be afraid to communicate with sellers, ask them questions, clarify, figure out, so you can buy the most suitable thing for you, and the seller make money.

Pleasant shopping!