About the site Aliexpressdo not know, probably, only on another planet. Everyone else, if not he himself, then there is a buddy or a friend who makes purchases on Aliexpress. All you need to order in the online store is an Internet access and a certain part of cash. For all else, we suggest familiarizing yourself with the following instruction. She will help to make deals and choose goods.

How to register for aliexpress

Register on site Aliexpressyou can in several ways: through a computer, tablet, mobile phone or even Smart application on a TV. To do this, go to the site https://ru.aliexpress.com/en. . Find the right-to-top corner the active "Registration" key. Choose it.

Despite the fact that the Russian-language version of the online store is automatically available for Russian domains, the registration form needs to be filled in English. This is explained by the fact that when you specify your address data in English - international language, the seller will transfer them to depart. Accordingly, information can be read in China's post office or other sender countries, at customs, in transport companies.

Thus, immediately after selecting the "Register" button, you will open the form you want to fill.

The first line is filled with the address of the existing email. Be sure to have a valid mail. It can be your box, wife, friend, brother, the main thing so that you can enter it, activate the account after registration. And then by mail with Aliexpress You will receive notifications about the promotions, sales, about the stages of the transaction, also enter the email to notify messages from sellers on Aliexpress.

In the below, you need to specify the name and surname, write them in English. By the name to you, the seller will also be accessed, also for this name you will be sent ordered goods. Even when you enter your personal account, the website of the online store will be welcomed by name.

In the next line, you need to specify a password (at least 6 characters). Row below Confirm the password. In the lower line, enter characters from Capp (automatic picture with a set of numbers or letters). At the end of registration, press the Create Your Profile key.

How to choose a product, favorable price, good seller, to pay attention

Newcomers need to know that it is necessary to choose the goods in the appropriate section not only in the picture, but also by certain criteria. On Aliexpressthere is a list of general categories, it is called " All categories". You can find it on the main page on the left side over all categories. You can also take advantage of popular product groups displayed in the column or the search string. It is on every page of the online store, enter the phrase to search and press the magnifying glass icon.

Whatever way you do not choose, in any case you will be available to the necessary products. Start searching for advantageous goods need from filters. Suppose you got into the category " Mobile phones". The pages of more than 7,000 goods appeared before you. To navigate them, on the left there is a filter column.

You can use one or several filters at once, for example, select the screen type, display size, internal and RAM, color, design, status, processor type (operating system, cellular communication), Number of SIM cards, display resolution.

Sorting the necessary phones by parameters, you can now choose a favorable price, a reliable seller, the country of departure. To do this, there is a string of filters at the top of the screen. It is visually running over all the goods (it can be seen in the picture above). Here you can choose a brand of phone, put a check mark opposite free shipping, set a limit in the price range, select High Rated Goods, Departure Country.

The lowest line for sorting can "select" among the unloaded goods best on the rating, by the number of orders, new items represented by sellers. And most importantly, it is possible to take the selection at a price: from more to less or from less to more.

Even when you find the product with low cost, do not hurry to pay it. Look at the following indicators:

• Go to the product page. The name of the store will be displayed above the picture, the level of the seller and rating. The level of suppliers is indicated in medals, diamonds or crowns. If you bring the cursor to these values, you can find out how many years the seller works in the online store. Of course, it is good if it is the term of 1 year and more, but the sellers of newcomers also have time to earn a good reputation;

• Pay attention to the number of orders of the selected product, they should not be equal to 0. If you saw that no one ordered the goods before you, go to the seller's store. There must be many products with reviews and orders, it means that this product can be viewed for purchase;
• Another important criterion for the choice of goods are reviews. Pay attention to negative comments that I do not like customers in the product obtained: form, color, damage. Perhaps some orders seller confused and sent the wrong size. Decide whether you need such goods;
• In case of questions about the choice of goods, refer to the seller. Click on an orange envelope under the main photo of the product (contact the seller). Ask your question and send it to the Supplier, he will answer you soon.

How to get discount coupons

• Each seller can get a discount coupon when buying for a certain amount. Usually the amount of the coupon is $ 2-3 for each spent 20-30 dollars. This type of discount can be spent only from this seller and only when buying for a certain amount;
• Is on Aliexpressand a section with special coupons for certain goods. Get into it here. You get to the page, militant bonus tickets. On the left there will be categories by going on them, you will find a mass of thematic coupons. Only again, these coupons will act when buying for a certain amount;
• Annually on Aliexpressthere are hundreds of free coupons. The site administration encourages its buyers. You can use them in any sections of the online store;
• Bonus coupons can be obtained from the sellers themselves. Sometimes they reward their regular customers with a big discount or coupon for a certain amount. You can spend such a coupon only in the store's store that issued a promotional code;
• Coupon for $ 4 You can get instantly when registering in a mobile application. To do this, go from your smartphone to the site Aliexpressand install the application for free.

How to specify your postal address

Now that you have already been able to register and learn how to choose goods correctly, it's time to go to their order. Only initially you need to fill out one important field - address field. Enter your personal account under your login and password. Go to the "My Aliexpress"-" Delivery Addresses ".

All information must be in English. In the first line you need to make a name, patronymic and surname. In the second row from the drop-down list, select the country. For example, the next line fill the street, house, apartment (if you live in an apartment building), if there is a case, letter, indicate this information. Next, specify the city, area and zip code. The index must be specified in exact accordance. If you do not know it, you can find out in the nearest post office or on the post office of Russia.

In the last two lines indicate the phone. To choose from entering a cellular or urban number. In case of order delays, details or other additional information, you can call the seller or courier. At the end, press "Create".

How and which way to pay the order

To pay for an order on Aliexpressyou need to do several steps. On the product page, specify all the necessary data: color, size, complete set, quantity, delivery type. Then you need to click "Buy Now." Next confirm the order by the "Order" button. Now you will be available. For the convenience of users on Aliexpressseveral ways of calculations:

• Payment by bank card. Accepted as credit (if you have the calculation function outside the country) and the debit cards of Visa, MasterCard, Maestro. You specify the maps data: the name, surname that are on the front side. Then the number and year to which the map is valid. On the reverse side you need to find the defense code. It consists of three digits. Enter it in the window and click "Pay";

• Payment from mobile account. Translations from MTS operators, MegaFon, Beeline, Tel2 are accepted for payment. Commission Aliexpresswhen translating for MTS-0%, for megaphone - 1.95%, for Beeline - 3.9%, for tele2 - 2.45%. At the same time, the commission will check the operator himself. Approximately the amount of the additional charge is 1%. When choosing this payment method, it is necessary to take into account that mobile operators establish restrictions on the number of operations carried out. For example, for the MTS operator, the number of transfers for 1 day cannot exceed 5;

• Payment from the e-wallet account. Accepted to pay Web Money, Yandex Money, Qiwi Wallet. When translating the operator's commission is charged;
• Money transfers. Western Union and Bank Transfer transfers are allowed. Western Union translation is available for purchases from $ 20 to $ 5,000. BANK Transfer is available for purchases from $ 20 to $ 50,000. When choosing this payment method on Aliexpressyou will be scored. Next, it must be printed and go to the bank for payment. The Commission will depend on the chosen partner bank;
• Cash payment. Carried out by setting an account on Aliexpressand payment through the Euroset Store branch, connected or branch of the sweat of Russia.

If you changed my mind to buy, how and at what period of time you can cancel the order

Give up purchasing on Aliexpressby payment or after:

• If you put the goods to the basket, gathered to pay it, but then changed my mind. Find your goods in the "Orders" tab. Click "Mark order". Select the reason for failure from the list. Most often choose "I don't need this order." Now your order will be marked for deletion. Lay it in the list and click on the basket icon. Confirm the operation on the "Delete" button;

• If you paid goods and your payment is checked during the day, you can also click "Cancel Order". In this case, returning money may not work. It is worth counting on the decency of the seller. He can take your application, if he has not yet proceeded to send the goods, and may not accept, referring to the fact that he has already sent an order. Although, in fact, I could not do this. But it is worth trying, as this is one of the options that are convenient for the seller and the buyer. In addition, you can write off with the seller, to explain to him the reason for refusal;
• If your goods are already on the way, but you still changed my mind about your purchase, you can open a dispute. This is done in the Personal Account in the "Orders" tab. Click "Read more" in front of the ordered goods. Next, select "Open Spore". Indicate for refusal to buy an "erroneous choice". No need to indicate for the reasons for refusing the guilt of the seller, for it Aliexpressthey are punished. If you agree to send the goods back, it is likely that the seller agree to return you all the means.

How to get a track number parcel

Track Number is a set of letters or numbers, which is assigned to the order in the post office. The mail statement indicates it in the form. Next, the seller transfers it to the column with the ordered product. In the next column, he marks the site where you can track the parcel.

The track number can usually be viewed after 3-10 days from the date of sending the postage to the postal service. If your track number is not tracing 10 days later, it is possible that the seller gave you a fake track. Contact it for clarifying the reason for such a long lack of information.

How to keep track of

As it was already written above, after the package you need to follow the minimum of 3 days from the moment it is sent. Seller gives you a room and a website where you can track the goods. There are sites that show information on the following parcel in China, Finland or another country selected for shipment. Also there are tracks that are monitored only in Russia, there are also those that can be viewed throughout the path. Here are sites that most often provide sellers to track tracks:

• mail Finland - http://www.posti.fi.;
• universal Service - http://www.17track.net/en.;
• russian Post - https://www.pochta.ru.;
• cargo delivery service - http://www.sf-express.com/cn/en/;
• tracking small packages - http://intmail.11185.cn..

Also, the seller at its discretion can add another site.

How to get a parcel

• Get the parcel S. Aliexpressyou can in the post office of communication. You will receive a blank notice to you in the mailbox. With a completed document and passport, you will need to go to the local post office of Russia;
• Dear goods sellers are sent by couriers. At the address you specified, you will find a specialist from the delivery service and will give you a parcel;
• Often the parcels can be obtained right in the mailbox. This is relevant for small packages.

Why it is desirable to take on the video opening of the parcel and the goods itself

Sometimes ordered goods with Aliexpresscome in non-working state, improper quality or with the lack of some components. To prove its non-profit to the flawed state of the order, most buyers began to remove the parcel on the video. Usually for this use mobile phone cameras or cameras.

Some customers remove the video to create video reviews, lay out them to popular resources, thereby confirming the quality of the ordered product or the presence of any defects.

If everything suits you, how to confirm the order and leave a positive feedback

Immediately after receiving the goods you need to go to the "Orders" section. Opposite the goods you received, there will be two buttons to "confirm the receipt of goods" and "check tracking". Select "Confirm receipt of the goods".

You will open a page where you need to check the goods you got. If you are satisfied with the received order, set the mark and click "Confirm the Getting Product".

In response to confirmation on the next page, the graph will open with feedback and marks on a five-star scale. If you have a desire, leave there a review. First you will need to put the level of "star" of your acquisition. 1 star - very bad goods, 5 stars - excellent purchase. Specify the number of stars and write than you are satisfied or unhappy in the received order.

Below will be another window with stellar marks. There you will need to note the level of communication of the seller, compliance with the description for the product, the delivery time.

If you wish to make an add-on to the review, about how you are satisfied with the work or quality of the ordered thing, then you need to go to the "Review Management" tab, select the "published reviews" column, find your review there and click "Complete Feedback." You can attach photos to the response.

If the goods do not suit you what you need to do and how to open a dispute

If you received a product that does not suit you in quality, does not correspond to the description or the specified type in the photo, you need to go to the section with orders, find the product received there. Press "more". You will open a window with information about the departure.

Immediately under the order number will be indicated by the details. Link to the goods, departure status and a pair of buttons "Confirm receipt of goods" and "Open Spore". You do not need to press the first button. You need to choose "Open Spore".

Take a picture of the defects or non-compliance of the goods, fill in the form of the dispute, attach the photo, describe what you are not satisfied in the product, specify the amount of funds return, and send a dispute for the seller's approval. In response to your appeal, the supplier will accept the dispute or reject it. In the event of a dispute, the Seller agrees with your terms and will pay these funds. If the seller rejuvenates your dispute or does not respond to it for a long time, you will need to exacerbate it or complaining about the administration. In the last instance, almost always make a decision in favor of the buyer.

The disputes should be correctly, without emotions, insults and curses. Choose products on reviews, descriptions and characteristics, then you do not have to once again contact the dispute. Good acquisitions on Aliexpress!