When shopping, through the World Wide Web, we really want to get a high-quality thing, and most importantly, so that we are not "threw" for money. So that you slept calmly, sellers Aliexpress Send your track number for which you can track your precious parcel. But, there are such cases where the seller knows the wrong track number, or simply could be tritely mistaken (we all people can happen). In this article we will try to help you find answers, for some questions.

How to know the track number parcel aliexpress

Many of us are accustomed that when ordering with Aliexpressyou need to wait for a notification from the mail. It happens time, but there are no notifications, we start nervous, run in the mail and find out if the parcel arrived. You do not need to do it at all. Sellers, after sending the parcel, give us the track number for which you can calculate, without getting out of the sofa, where your parcel is a par. Please note that the track number is not given to you immediately after payment, it is given only after the seller will send your order, and it may take time to 7 days to handle the order.

Where to look for a track number? To do this, you need to go to your personal account on website shopping. After you entered, you need to go to the My Orders tab.

After you entered your orders, you will see everything that has already ordered, and you can view the details of each order. If you carefully review the proposed screenshot, and in your order you press the button: Check Tracking, then you will be given the location of your package.

After you clicked on the icon in more detail, on the new page, you will be provided with information with the track (left) and the position of your parcel, which is automatically highlighted on Aliexpress. In addition, under the automatic status of your parcel, you will be specified the site where you can make tracker yourself.

Some Chinese, but it is rather an exception to the rules, can send the track to your e-mail box, but it is not particularly hope for it.

Can send a parcel with Aliexpress without track numbers

It has already been a few days from the date of departure, and the track number you do not have, and no one has provided information about the track number, you should not beat the alarm and think that you just "throw". If the goods are too cheap (up to 2 dollars), the seller could send your order without a track. And why? The answer is very simple, the track number is worth the money. Here you see the goods on website shopping at different prices, and the item is the same. There may be the whole catch, one product is simply included the cost of track number. Do not worry, you have a trump card on your hands, how to return your blood.

If the track number was given wrong why, possible options for developing events

This time passed after sending and you were given a track number, you, like everyone else, decided to quickly check where your precious cargo, but there is no pleasant situation here, you will give you sites that the track number is not true, or you see that the parcel goes to another city. It may happen for several reasons.

1. The track number is worth the money and when the parcel is cheap, the seller can give someone else's track.
2. The seller is fraud.

If you see that the parcel is not going to your city, then write the seller, find out what reason it happened and require your track number. Combating vendors quickly respond to messages and immediately explain the situation. It happens that on holidays, sellers are loaded, and simply mistaken. If the seller does not give you a track, demand you to send you a new parcel, with a new track. If it does not help, and the seller begins to see - open the dispute, the reason to specify the wrong track number.

After what time, after receiving the track number, if it is wrong to raise noise

You can open a dispute after 6 days, after sending your parcel. But, as practice shows, in 6 days the picture is not quite clear with the movement of your product. Wait a few more days, write to the seller, feel free to find out the situation, because each dispute affects the rating of the seller, and they really value them. It is better to open earlier that in the case of sending your order again, he managed to get there.

How not to sleep time for opening a dispute

In each ad, sellers indicate what time the parcel will be delivered to your country.

If you are interested in the delivery time of this or other product from your list ordersyou need to go to your personal account on site., Go to the My Orders tab, and there you will immediately see what time the package will be delivered to you.

Delivery times are already pressed, and parcel All no? You have two options:

• write the seller, ask for an extension of protection
• open the dispute

The second option is usually used when the seller does not want to come to contact. Open the dispute is required for 5-7 days before the end of the protection of the consumer rights. Therefore, you should follow from time to time to how much days left until graduation.

What is better, dispute with the seller or immediately open a dispute

No one wants to spoil his mood, finding out relationships with sellers, but still you should enter into their position, especially when the seller has good ratings, it's not a fact that he decided to deceive you. It is still still to find out all questions in a personal conversation, and if the seller does not want to meet you, or at all Ignore your messages, apply for a full refund.

How to prove that the wrong track number was issued

In order for the site administration Aliexpress He decided to your direction, you naturally need to prove that you are deceived. To do this, you need to provide screenshots of all available evidence to the dispute itself.

More details about this situation is told in a video clip.

How to return the money

Early, or later each of us wants to abandon product And return your money. The reasons for this may mass. Everyone is her own: someone has found goods cheaper, someone accidentally paid for the order, and someone generally moved to buy this particular product.

So after you paid our purchaseBut still decided that you don't need it, you have not so much time to cancel the purchase. You can cancel the purchase at a time while ordering is being processed. That is, after you paid, passes 24 hours to check your payment, then the seller is given a certain time, in order to pack and send your goods. It is during these deadlines that you need to cancel. You need to go to the main menu, after switching to my orders and opposite the goods that you can cancel you will appear certain icons, including and cancel the order.

The next step - you need to specify for what reason you canceled order. You must choose from the list suitable for you.

After that, the seller approves your cancellation of the order, and your money will be returned to your account in the near future. But, there are several vogs. Sellers are not very beneficial to such refusals, especially since the goods are already paid, he just can send you that your package Already on the way, and do not approve the cancellation. Do not be upset, ask the Seller Skan a copy of the declaration, or any documents that can confirm sending. And here it is worth watching the behavior of the seller, if he wants to deceive you, there will be no evidence.

There is another nuance, you need to know that if your seller does not send a parcel to the period specified by them, penalties impose on it, so every seller on Ali She strives to send the parcel as quickly as possible.

If the seller is a scammer where to contact

The first thing you have to do is suspecting the wrong - it is to open a dispute (dispute), after its opening, sellers are very often starting to write you personal messages, ask you to close the dispute, thereby offering a bunch of gingerbread, in the form of coupons, discounts, money transfer, or sending new goods. Do not be fooled! After you close a dispute, you will no longer open it again, and we cried your blood.

Trackcheker program to help the customer

Great popularity with customers Aliexpress The TrackChecker program uses. This program facilitates the lives of buyers of the Chinese giant, and allows you to find out how the goods move. You need to download the program on the unrestrained worldwide web and install it on your computer. During the installation, agree with all items, and click on the button: Next. The program in Russian, so it will be very easy for you to deal with it.

Search information takes only a few seconds. After entering your track number, you will be issued complete information about the movement of your long-awaited parcels.

In anyone not understandable, you should contact the seller, that's just before going about the sellers, it is better to double all the information.