Both newcomers and experienced users Aliexpresscarefully choose the seller. There are all sorts of situations, they can deceive the buyer or the seller itself. Therefore, for customers, first of all, it is important to know how to check the supplier whether it does not in the blacklist. There are several secrets for this. Having read them with them, you are already unlikely to go on the tricks of sellers of fraudsters.

Seller's work valuation scale, decoding

Every thing that is sold on Aliexpress, implemented in a specific store. That is, in fact it turns out, a large online store includes a lot of small shops that are engaged in selling things, shoes, accessories, electronics and many more things. On the page with the presented assortment you can find information about the store and seller. Namely, its name and score scale.

When purchases, it is important to navigate exactly on the score of the estimates. Her years are formed by buyers, leaving evaluations and reviews about the goods received. Also, the losses of votes are taken into account when open disputes. The administration takes points from sellers for unfair attitude to customers. And specifically for the provision of low-quality goods, those that do not comply with the description or have damage.

how to go to the store page

You can find the seller's characteristic in two places on the page with the goods. Over the main photo is the name of the store, the percentage of positive feedback and signs in the form of medals, diamonds. Clicking on this line, you can familiarize yourself with detailed information about the seller.

More information about the seller can be found immediately under the photo of the goods, on the left side. There is a name of the supplier, the name of the store, the percentage of positive feedback. Here you too can see detailed information about the store, also there is an envelope icon by clicking on which, you contact the seller.

what keeps information about the seller

If you go to the store, you will see its card in which the following parameters will be indicated:

• Name of shop ( Seller.), for example, Hangzhou Zhen Yang Store;
• Number of positive feedback ( Positive FeedBack). Indicators are taken over the past 6 months. A good interest ratio is considered to be reviews with a scale not lower than 95%;
• The assessment that buyers for communication (communication) with the seller was exposed ( Feedback Score);
• Store base date ( Aliexpress Seller Since).

Below is located "Detailed Seller Ratings" - Actually, what is the total percentage of the seller's work. The first line of stars - compliance of product description, the second - communication and communication with the seller, the third - the speed of sending the order. In general, the example considered is a good seller, with a good rating that provides high-quality goods.

Another point remained in the characterization of sellers. If you notice, then there are badges opposite the names of each store. Crowns, medals, diamonds. This also generates a rating scale.

The more years of work from a good seller, the more iconic figures. They are three species: medals, diamonds and crowns. The simplest in the ranking are the medals. This means that the seller on the market recently: 3-6 months. There is another explanation of the icons - perhaps negative feedback from buyers has reduced the seller's rating. After all, for each negative response (1.2.3 stars) from the supplier removal 1 point. If buying is satisfied and left feedback from 4 and 5 stars, then 1 point is added to the rating. So the scale is growing and from the medal rating it goes into diamond.

The crowns are considered the best icons in the store characteristic. The highest scale is 5 crowns, but such sellers on Aliexpressfew. Such a rating implies the long-time job of the store and impeccable sales.

Feedback History -displays feedback from buyers who have made purchases in this store. And on the store page you will find the overall feedback. Not only on your product, but also others that are implemented by the seller. Reviews are collected in several groups: for 1 month, for 3, 6, 12 and all time. If you wish, you can read and find out that buyers like in working with this shop or what they are unhappy.

Comments are indicated ascending in chronological order. That is, the very "fresh" response will be the first to be reflected. In each comment, it is indicated to which product it is intended. If you wish to familiarize yourself with your reviews for your selected product, then go to its page.

Where is the black list of unscrupulous sellers

Must with unscrupulous sellers can be in several ways.

First, there are many online extensions that can be installed in the browser. Similar programs will help you sort sellers. And it will be done automatically immediately on the product page. You will download a mini-certificate where the statistics of unsuccessful purchases will be presented. In each program, it may look different, but the principle of operation utilities is identical.

Secondly, there is a special site Alimonitor http://www.alimonitor.ru. Here you can search for shops that hit the blacklist. Buying their buyers. At the last summary there are already more than 5,000 sellers.

Website alimonitor, how to use it

Go to the site Alimonitor http://www.alimonitor.ru.

On the main page there will be several sections:

• Search for reviews;
• Seller search;
• Seller rating;
• Extension;
• Add a review;
• Yet.

The site is very simple in navigation. Here are stored both positive feedback and negative.

Here is how to search by tabs:

• Search reviews - tab that is downloaded on the default website immediately when moving to Alimonitor. The top page is a search string. Enter the name of the store, its number is either the name of the goods. Then click "Search". If an alimonitor has reviews, they will unload, and you can familiarize yourself with them;
• Search for seller - You will boot the field to which you need to enter the full name of the store or part of it;
• Rating sellers - The section contains two types of rating. Positive suppliers and those who deceive buyers. The rating of good vendors is the top 15 positive suppliers. In the section with negligent sellers, the rating also consists of 15 deceivers. In fact, the base store is much more. It is updated, and the rating and some sellers, and others can change;

• Extension - In this tab, you can install the utility for sorting sellers in terms of fraud. After installing the program, on Aliexpressin the window of each product you will have a small tab, which will contain information about the positivity of the store's rating. The buttons will light up the address string near the address bar. Green - So the seller has a positive reputation. The red button means the presence of negative comments. Thus, you can bypass the intruders (this extension is available for Google Chrome and Mozilla Firefox browsers);
• Add a review - Here you can unsubscribe your purchase with Aliexpress;
• Yet - This section contains some cognitive articles.

In what language communicate with sellers aliexpress

Initially Site Aliexpresshe had only one English-speaking version. Then he was translated into several languages, including Russian. But, despite this, the language of communication on the Internet resource remains still English. Even if you taught Spanish, French or another language, it is absolutely not scary. Now on the Internet, the mass of translators, where you can throw a pair of phrases, copy and send the seller.

Of course, both not all buyers and not all sellers know English. They use the same method as Slavic customers. As a result, part of the translation is lost, and then photos come to the rescue. Many sellers, if they do not understand what they are asked about, recommend sending them a photo. Customers sometimes do the same (asked to provide a photo).

There is another language that the Chinese sellers understand is Chinese. But not every resident of the Earth is familiar with this language. In addition, to write hieroglyphs, you need a special keyboard firmware, which is unlikely to eat in the presence of buyers. Forget about Russian. In China, your letter will leave at least in the form of squares. Therefore, chatting is better in English.

In what cases the seller returns money

Seller You can return the money partially or completely when opening a dispute. Formally, you open the document by which you will have a refund. In case of accepting the seller of your conditions or by decision of the administration Aliexpress.

Here are some cases in which you should return to the tools!

• Opening a dispute due to poor quality of goods. For example, instead of declared cotton, sellers often send synthetic fabrics. For this you can already punish the seller. It also concerns other tissues;
• Opening a dispute due to the inconsistency of reality. In the network you can find a lot of photos on which products are imprinted with Aliexpressmarked "Waiting and Reality";

• Opening a dispute due to late delivery. As soon as there are several hours left until the buyer's protection is closed, that is, before the delivery time expires, press the Open Spore button. So you have the full right to refund;
• For goods that have a note "authentication" on Aliexpress, if they are not compliance with the original, you can completely return the funds;
• For all products that have a note "Refund Warranty" you can return funds without explaining the reasons. For example, you simply changed my mind to acquire the selected item;
• You can return part of the funds when writing a negative review. As soon as you leave a negative comment, the seller will contact you (so do those suppliers who truly value their reputation). They always offer compensate part of the funds if you change your comment. Money is proposed to return to the electronic wallet or, opening the dispute and pointing the proposed amount to return there. This method works far from all sellers, so it's not worth counting on it. In addition, for such frauds on Aliexpressyou can calculate and punish.

When the intervention is required by judge Aliexpress

In all the situations described above, the opening of the dispute, if the seller agrees from the first time to your conditions, it is believed that the dispute is resolved in a peaceful way. In all other cases, if the seller deflects your dispute, then in no case should not stop, give hands and make a refusal. For example, sometimes suppliers may not agree with your evidence that the hole appeared on things about the fault of the seller or when you write that there is no laid decoration on the bag. If you know your truth, then fight if you decide to inflate the seller, then you know that now suppliers are not so naive. They photograph things before shipping and also have a bunch of other ways.

Prove your innocence, press the "Sugar Spore" key. Now the judge will participate in the dispute with you Aliexpress. By connecting the administration AliexpressNow you can "get angry" and demand compensation is much more. The maximum amount returned in the online store - 3 prices for 1 product. This action will happen if the judge recognizes the guilty seller.

How the payments are protected by aliexpress from fraudsters

Many buyers are concerned about the preservation of personal information. The fact is that your name and address details are available only to the seller who has already received payment from you. And information about bank cards, e-wallets, accounts, are protected in such a way that neither the seller nor anyone else knows. All tied on transactions made between bank accounts.

Money received from you for the goods first fall into a common account Aliexpress. Only after 15 days from the moment you confirmed the receipt of the goods, the seller can get these means. Supplier gets transfer from the account Aliexpress (Receiving payment is specifically stretched, since in the case of opening a dispute, the administration will be able to instantly return to you. This is the essence of the buyer's protection), so that the data about your account is not known to him. In addition, the payment system Aliexpress Protected from various kinds of hackers the most high-tech commercial VeriSign SSL encryption system. This system is considered one of the best in the world. Therefore, you can make payment on the online store of the online store from a bank card, even if you get wages for it. The data on it will not be declassified by anyone.

Despite reliable protection from the encryption system, each buyer chooses for itself a suitable and convenient way. Also do not forget about the seller's strength test. Let your purchases on Aliexpresswill be successful, and payments are safe!